Last updated: September 30, 2026
ALTWY SAS ("we", "us", or "our") respects your privacy and is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) and French data protection legislation.
The data controller responsible for your personal data is:
ALTWY SAS (36 Ancien Chemin de Vacquières, 34270 Valflaunès, France)
Email: contact@altwy.com
We collect personal data necessary to provide our B2B services, including:
Contact Information: Name, professional email address, company name, billing address, VAT/Tax ID
Transaction Data: Payment details (processed securely via our payment processor), order history
Technical & Usage Data: IP address, software licence activation data, system logs for licence validation
We process your personal data for the following purposes:
Performance of Contract (GDPR Art. 6.1.b): To generate licence keys, deliver software download links, process payments, provide technical support, and manage account licencing
Legal & Tax Obligations (GDPR Art. 6.1.c): To comply with statutory accounting, invoicing, and tax retention rules
Legitimate Interest (GDPR Art. 6.1.f): To prevent software piracy, validate active licences, and ensure system security
Consent (GDPR Art. 6.1.a): For sending opt-in promotional updates or newsletters (where applicable)
We do not sell or rent your personal data. We share data only with trusted service providers necessary to operate our business:
Payment Processing: Stripe Payments Europe, Ltd. (for secure transaction processing)
Hosting & Infrastructure: Cloud providers hosting our download servers and licencing backends
Licence & Support Data - Retained for the active duration of your 1-year licence and up to 3 years following the end of our business relationship for support and historical tracking
Accounting & Invoicing Data - Retained for 10 years to comply with French commercial and tax law requirements
Under the GDPR, you have the following rights regarding your personal data:
Right of access, rectification, or erasure of your data
Right to restrict or object to data processing
Right to data portability
To exercise any of these rights, please contact us at contact@altwy.com. You also have the right to lodge a complaint with the French Data Protection Authority (CNIL - www.cnil.fr).
This Privacy Policy explains how ALTWY SAS uses cookies and similar technologies on our website. We use cookies solely for Google Analytics to help us understand how visitors use our site.
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users use our site. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us here.